Beauty Bar by Kristina Ruggerio

Effective Date: October 23rd, 2019

Business Name: Beauty Bar by Kristina Ruggerio

1702 Augustine Cut-Off

Wilmington, DE 19803

Contact: (302) 658-4400

Text: (302)-406-1033

Email: bbkrfrontdesk@gmail.com

1. Overview

Welcome to Beauty Bar by Kristina Ruggerio (“we,” “our,” or “us”). We are a full-service

salon, makeup studio, medspa, and day spa offering a wide range of beauty and wellness

services, including injectables. By booking an appointment or receiving any service from us,

you agree to the following Terms of Service.

2. Booking Policy

Appointments may be scheduled through our booking software (Mangomint.com), by phone

at (302) 658-4400, or in person as a walk-in. To confirm an appointment, we require a 50%

deposit at the time of booking. This deposit is applied toward your total service balance on

the day of your appointment.

3. Payment Policy

We accept cash, credit/debit cards, and checks for all services and retail purchases.

Payment in full is required upon completion of your appointment.

4. Cancellation & No-Show Policy

We understand that plans can change, and we appreciate advance notice for cancellations or

rescheduling.

- 48-hour notice: Deposit (50%) is non-refundable and retained as a cancellation fee.

- 24-hour notice: 100% of the service cost will be charged to the card on file.

- No-shows: Result in immediate client termination and permanent booking restriction.

All cancellations and rescheduling must be made by phone and speaking directly with a

team member. If you call outside of business hours (Sunday or Monday), please leave a

voicemail within the required timeframe or email us at bbkrfrontdesk@gmail.com to ensure

your request is documented.

5. Refund & Redo Policy

All sales are final.

- No refunds are issued for any retail merchandise or services.

- For color corrections, we offer a corrective service performed by the same stylist at no

additional cost.

- If you choose to have another stylist perform the correction, standard service rates apply.

- We do not offer discounts, partial refunds, or credits for dissatisfaction.

6. Waivers & Client Safety

For your safety and compliance with industry standards, all medspa and day spa clients

(including massage, facials, injectables, and similar treatments) are required to complete

and sign a liability waiver prior to receiving any services.

We reserve the right to refuse service to anyone who does not complete the necessary

consent forms or appears unsuitable for the requested treatment.

7. Privacy Policy

We collect and securely store client information, including name, phone number, email

address, and photos, for appointment scheduling, communication, and recordkeeping.

Your information is used solely for business purposes and is never sold or shared with third

parties without consent.

8. Photography & Social Media

We may take before-and-after photos of clients for educational or promotional use on social

media platforms.

We will request verbal or written consent prior to taking and posting any identifiable

photos.

9. House Rules

To ensure a comfortable and professional environment for all guests:

- Please arrive on time for your appointment. Late arrivals may result in shortened services

or rescheduling.

- We kindly ask that you do not bring guests, children, or pets unless necessary.

- Respectful behavior toward our staff and other clients is expected at all times.

10. Liability Disclaimer

By booking or receiving services from Beauty Bar by Kristina Ruggerio, you acknowledge

that certain treatments involve inherent risks, including but not limited to allergic reactions

or sensitivity. You agree to release the salon, its employees, and affiliates from any liability

arising from known or unknown reactions to services received.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the

State of Delaware. Any disputes shall be resolved within Delaware’s applicable jurisdiction.

12. Agreement

By booking, confirming, or attending your appointment, you acknowledge that you have

read, understood, and agree to abide by the above Terms of Service.